Customer Success & Operations leader with 10+ years of experience driving adoption, retention, and revenue growth across education technology and SaaS organizations. Proven success scaling MobyMax from startup to industry leadership, growing from 500K to 2.5M teachers, 6M to 28M students, and achieving 4X revenue growth in 3 years while driving adoption to 82% of U.S. K–8 schools. 

Expert in designing data-driven, scalable customer success programs and leading distributed teams of 20+ that consistently deliver measurable business outcomes. Passionate about building systems that balance automation with empathy, empowering customers and teams to thrive. Experienced in K–12 education engagement, digital enablement, and cross-functional collaboration that connects customer value to long-term mission impact.