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Gillan Hawkes
Talent
CPO
15+ years as a Product Leader, with 8+ years as Chief Product Officer/VP Product at high growth B2B SaaS startups, backed by Bessemer and Norwest Ventures, and acquired by Shopify for $500M.
- Built out three B2B SaaS multi-product platforms, from DaaS or point solutions
- Scaled three high growth startups with early PMF from $3M to $100M ARR
- Partnered with Founder/CEOs to translate business objectives into product vision and strategic roadmaps
- Established and lead Product, Analytics, UX orgs (0-40+), implemented core PM methodologies, processes
- Led Product, UX Design, Analytics, Deployment and Customer Success teams
- Drove KPIs: customer acquisition, adoption, retention, revenue and market share
- Domain expertise: B2C, B2B, e-comm, retail, robotics, supply chain and AI/Data-backed products
Expertise in:
- Leading and scaling companies from $3M to $100M
- Developing, commercializing and scaling B2B SaaS products and platforms (from 1.0 to N)
- Leading Product Management orgs from zero, developing people and processes
- Translating business strategy to Product Vision and Roadmaps
- Strategic Product Portfolio prioritization and management
- Building strategic data integrations and partner ecosystems
- Building Data Analytics teams, tooling and mind-sets
- Developing AI SaaS products and the supporting data infrastructure
- Leading Deployment and Customer Success teams, driving adoption, maximizing customer ROI
- Product pricing strategy
- Being a fierce voice of customer advocate
- Systems thinker, building extensible platforms and ecosystems
- Verticals: e-commerce, omni-channel, retail, supply chain
- Executive level cross functional collaboration, communication and influencing
- B2C, B2B and B2B2C SaaS product strategy and management
- Hardware + Software product management
- Shaping a results driven, people-first company culture
- Thinking Strategically + Operational Execution
- Product evangelizing and story-telling
- Board engagement, communication
- Scaled three high growth startups with early PMF from $3M to $100M ARR
- Partnered with Founder/CEOs to translate business objectives into product vision and strategic roadmaps
- Established and lead Product, Analytics, UX orgs (0-40+), implemented core PM methodologies, processes
- Led Product, UX Design, Analytics, Deployment and Customer Success teams
- Drove KPIs: customer acquisition, adoption, retention, revenue and market share
- Domain expertise: B2C, B2B, e-comm, retail, robotics, supply chain and AI/Data-backed products
Expertise in:
- Leading and scaling companies from $3M to $100M
- Developing, commercializing and scaling B2B SaaS products and platforms (from 1.0 to N)
- Leading Product Management orgs from zero, developing people and processes
- Translating business strategy to Product Vision and Roadmaps
- Strategic Product Portfolio prioritization and management
- Building strategic data integrations and partner ecosystems
- Building Data Analytics teams, tooling and mind-sets
- Developing AI SaaS products and the supporting data infrastructure
- Leading Deployment and Customer Success teams, driving adoption, maximizing customer ROI
- Product pricing strategy
- Being a fierce voice of customer advocate
- Systems thinker, building extensible platforms and ecosystems
- Verticals: e-commerce, omni-channel, retail, supply chain
- Executive level cross functional collaboration, communication and influencing
- B2C, B2B and B2B2C SaaS product strategy and management
- Hardware + Software product management
- Shaping a results driven, people-first company culture
- Thinking Strategically + Operational Execution
- Product evangelizing and story-telling
- Board engagement, communication