Analytical professional with a sharp focus on assessing performance metrics, developing operational strategies that enhance outcomes, and spearheading the integration of technology to amplify efficiency. Possess in-depth product knowledge, merchandising and delivery management, and customer service acumen. Strong communication skills dexterous in building cohesive working relationships and consulting with enterprises to expand client base.
Operations Leadership
Logistics & Supply Chain Leadership
Team Development & Training
Business Frameworks
Change Management
Digital Operations
Content Strategy
Big Data
Objective-setting & Goals
Third-party Vendor Relations & Contract Negotiations
Customer Care & Service
Project Controllership
eCommerce/multi-channel retail
Six Sigma Green, Black, & White Belt
Team Collaboration & Planning
Written & Oral Communication
Quality Assurance & Accuracy
P&L Oversight