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Erica Cali is a seasoned product and platform leader with over 15 years of experience driving innovation across eCommerce, supply chain, and AI-enabled systems. She is known for leading the overhaul of Walmart’s eCommerce customer promise and fulfillment platforms — foundational systems that unlocked nearly $1B in business value while improving delivery accuracy, customer retention, and conversion at scale.

Erica began her eCommerce career at Walmart, where she supported key business areas like merchandising, demand planning, finance, and supply chain — and helped launch new forecasting and inventory solutions to unlock efficiency and scale. She then went on to lead product and analytics teams focused on optimizing fulfillment network utilization, before taking on full ownership of the customer promise and fulfillment engines.

She is recognized for bringing cohesive ideas and strategic alignment across diverse stakeholders — enabling faster, more effective decision-making across the organization. Her end-to-end approach ensures solutions are rooted in business strategy, operational context, and long-term impact. A systems thinker at heart, Erica builds foundational platforms that support long-term growth and unlock value across the entire organization. She thrives on solving complex challenges with collaborative, cross-functional teams, and is known for building and leading high-performing organizations that deliver at scale.